Tutela’s Privacy Policy

It also covers all data we collect in person, via email or in writing. Tutela Africa respects the privacy of all visitors to its website and any people that we communicate with, and will take all reasonable steps to ensure that your data is kept securely. The following questions and answers should help you to understand what information we collect, how it is used and what happens to it.

Non-personal information, such as IP address, pages viewed and files downloaded. This helps us to monitor the site's performance, determine how many people visit the site, identify what pages are most popular, and how regularly people visit.
Personal information, such as name, address, telephone number, email address, bank details etc. is only collected in connection with specific activities, such as donations, feedback, newsletter request etc.

Your information, including emails, may be passed internally within the Tutela Africa team to ensure you are connected with the most appropriate resources. We are bound by strict confidentiality codes. Unless we have your express consent we will only disclose personal data to external third parties if this is required for the purpose of completing your transaction with us. We ensure that all such external third parties have sound data protection policies and systems.

We reserve the right to disclose your data when we are legally obliged to do so.

When subscribing to our mailing list, you will be told clearly how you can unsubscribe at a future date should you no longer wish to be contacted. You can also inform us by emailing us at office@tutelaafrica.org.

We do not sell, rent or trade your personal information to third parties for marketing purposes.

Any personal information submitted via the www.tutelaafrica.org website is treated in accordance with the GDPR Act (2018). This means that you must provide us with positive consent to receive correspondence from us or any other organisations with whom we cooperate.

Tutela Africa is mindful of the EU-wide ‘Cookie Directive’ that came into force for the UK in May 2012. All development on our website address is in compliance with this legislation.

In the first instance any data protection queries should be directed through to us on email - office@tutelaafrica.org. This allows us to formally track the process. We will then handle your query in the strictest confidence.